DevOps: Operations Teams Can Benefit Too

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I’ve seen countless articles, including this one, highlighting the benefits of DevOps for Development teams.  Yes, the rewards are great for Development groups who employ the DevOps approach – fewer production problems, greater visibility into their efforts, the ability to test how their changes will work in production environments, etc.


But, what about the folks in Operations?  They too can realize significant advantages from the DevOps methodology.  Advantages that, perhaps, are just as great – if not far greater – than those achieved by staff in Development.


What are some of the key reasons Operations teams should want to work with DevOps?


Lower Risk


With DevOps, the threats associated with deploying changes to production systems are dramatically reduced.  The changes themselves are typically smaller, therefore the chance of creating a “show stopper” – an erroneous change that brings down vital systems for an extended period of time – is far, far lower.


Improved Support


DevOps fosters improved communication between Operations and Development teams.  As a result, Development can do a much better job when it comes to understanding and supporting the needs of Operations staff.


Better Infrastructure


DevOps enables enhancements to infrastructure, making it easier to monitor and rapidly detect potential issues.  With DevOps, mistakes are usually uncovered and corrected before end users ever realize something went wrong.


More Influence


DevOps is all about collaboration.  It improves the working relationship between Development and Operations teams, and helps them understand and resolve conflicting responsibilities and goals.  So Operations staff has move involvement in – and more influence over – changes and their deployment than ever before.


So, what does all this mean for the Operations team, as well as management and the organization as a whole?


  • New enhancements can be promoted to production faster, allowing the company to better keep pace with competitors and evolving customer needs.
  • Increased agility when it comes to scoping and deploying changes enables organizations to respond swiftly to external events, such as regulatory changes and market shifts.
  • Silos of knowledge are eliminated, giving everyone greater visibility to how changes are planned and deployed.
  • Communication and collaboration among and between teams is dramatically increased, to ensure that everyone is working together towards the same goal.

I’ll appreciate your comments.


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