Privacy Policy

Privacy Policy of www.dbmaestro.com:
This Website collects some Personal Data from its Users.

Owner and Data Controller

DBmaestro
300 Baker Avenue #300, Concord, MA 01742, USA
(978)-405-3368
dbmaestro@dbmaestro.com

EU representative:
David Akka, EVP, GM EMEA at DBmaestro
59-60 Thames St, Windsor, Berkshire, SL4 1TX, UK
+44 (0)1753 968 358
emea@dbmaestro.com

Types of Data collected

We mainly collect two types of data:
Personal Data – information that identifies an individual or may with reasonable effort identify an individual. The Personal Data that this Website collects, by itself or through third parties, is: name, email address, IP address and phone number. Some of our services or products may require you to provide additional information such as: company name, sector of industry and professional title.

We may also collect Non-Personal Information, which cannot be used to identify an individual. Such information may include technical information transmitted by your device, including certain software and hardware information (e.g. the operating system your device uses, language preference, country. access time, etc.) in order to enhance the functionality of our Website, We may also collect information on your activity on the Website (e.g. pages viewed, online browsing, clicks, actions, etc.).

Non-Personal Information which is associated with Personal Information will be treated as Personal Information.

The Personal Data may be freely provided by the User, or, in case of Non-Personal Information, collected automatically when using this Website.
All Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact us.

Cookies – When you use our Website, we may store cookies on your device (as well as other tracking technologies like web beacons and pixels) in order to facilitate and customize your use of our Website. A cookie is a small data text file, which a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to us. Our cookies may store information regarding your registration information. You are always free to decline our cookies if your browser permits, but such disabling may cause some of the features of our Website to not operate properly and your online experience may be limited.

Mode and place of processing the Data

Methods of processing – Safeguarding the Data

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge or otherwise involved with the operation of the Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

We will retain your personal information for as long as necessary to provide the Service, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Under applicable regulations, we will keep records containing client Personal Data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

The use of the collected Data

We may use the information for the following:

  • Setting up accounts/ providing services (including sending out requested materials)
  • Support – communicating with you, sending you notices, providing you with technical information and responding to any customer service issue you may have;
  • To communicate with you and to keep you informed of our latest updates and services;
  • Advertising/ marketing and direct marketing;
  • Conducting statistical and analytical purposes, intended to improve the Website.

With whom do we share the information?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.
In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

  • Advertising;
  • Direct marketing;
  • Performing research, technical diagnostics or analytics;
  • Data storage and process;

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; or (v) to prevent harm to the rights, property or safety of us, our users, yourself or any third party.

Additional information about Data collection and processing

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

If you are a resident of the European Union, please note that the following rights specifically apply regarding your personal information: (1) Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information; (2) Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format; (3) Request rectification of your personal information that is in our control; (4) Request erasure of your personal information; (5) Object to the processing of personal information by us; (6) Request to restrict processing of your personal information by us; (7) Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Transfer of data outside the EEA

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Direct Marketing

We may use your email address, if we have collected it, for the purpose of providing you marketing offers. Out of respect for your right to privacy we provide you with an easy means to decline receiving email offers from us. At any time, you may request to discontinue receiving these offers by clicking the “unsubscribe” link at the bottom of all emails. You may also contact us directly via email to request removal from marketing emails.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Website and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about this privacy policy

The Data Controller is responsible for this privacy policy.

 

Latest update: May 29, 2018

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